info@flightorbit.co.uk 020 3504 4516 +44 7377823549

Privacy Policy

1. Introduction

Flight Orbit is committed to protecting your privacy and handling your personal information safely and responsibly. This Privacy Policy explains what we collect when you use this website (the "Site"), how we use it, and the choices you have.

2. Information we collect

Information you give us. When you make an enquiry, request a quote, book a holiday, contact us or subscribe to our newsletter, we may collect your name, email address, telephone number, travel preferences and the details of the trip you are interested in. If you book, we will also need passenger details and payment information.

Usage data. We may collect information about how you use the Site, such as your IP address, browser type, the pages you visit and the dates and times of your visits.

Cookies. We use cookies and similar technologies to make the Site work and to understand how it is used. See our Cookies Policy for details.

3. How we use your information

To provide our services. To respond to enquiries, prepare quotes, process bookings and provide customer support.

To improve the Site. To analyse how the Site is used and to improve our services and your experience.

To keep in touch. To send you newsletters and offers if you have chosen to receive them. You can opt out at any time.

To meet legal obligations. To comply with the law and to protect our rights and those of others.

4. Sharing your information

We do not sell your personal information. We share it only where we need to:

Travel suppliers. With the airlines, hotels and other suppliers involved in your trip, so that your booking can be made.

Service providers. With companies that help us run the Site and our business, such as email and hosting providers, who are required to keep it confidential.

Legal requirements. Where we are required to by law, or to protect the rights, property or safety of Flight Orbit, our customers or others.

Business transfers. If our business is sold or merged, your information may be transferred as part of that transaction.

5. Data security

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, use or disclosure. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

6. How long we keep your information

We keep personal information only for as long as we need it for the purposes described above, including to meet legal, accounting or reporting requirements.

7. Your rights

Under UK data protection law you have the right to access the personal information we hold about you, to have it corrected, to have it deleted in certain circumstances, to object to or restrict certain processing, and to withdraw consent where we rely on it. You also have the right to complain to the Information Commissioner\'s Office (ico.org.uk). To exercise any of these rights, contact us using the details below.

8. Third-party links

The Site may contain links to other websites. We are not responsible for their privacy practices, and encourage you to read their policies.

9. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

10. Contact us

If you have any questions about this policy or how we handle your information, email info@flightorbit.co.uk or call 020 3504 4516.