Privacy Policy


At FlightOrbit, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.flightorbit.co.uk
and our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

  • FlightOrbit is a UK-based flight and travel services provider. We act as an intermediary between customers and airlines or travel suppliers.
  • For the purposes of data protection law, FlightOrbit is the data controller of your personal information.

2. Information We Collect

  • We may collect and process the following types of personal data:
  • Personal Information
  • Full name
  • Email address
  • Phone number
  • Billing and payment details
  • Passport and travel-related details (when required for bookings)
  • Technical Information
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and usage data
  • Booking Information
  • Flight details
  • Travel dates and destinations
  • Special requests related to your travel

3. How We Use Your Information

  • We use your personal data to:
  • Process and manage flight bookings
  • Communicate with you regarding your bookings or enquiries
  • Provide customer support
  • Send booking confirmations and important updates
  • Improve our website and services
  • Comply with legal and regulatory requirements
  • We only process your data where there is a lawful basis to do so under UK GDPR.

4. Sharing Your Information

  • We may share your personal information with:
  • Airlines and travel service providers to complete your booking
  • Payment service providers to process transactions
  • Regulatory or legal authorities where required by law
  • We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Data Security

Cancellation and refund policies vary depending on airlines and service providers. Any applicable fees will be communicated before confirmation.

6. Data Retention

  • We retain your personal data only for as long as necessary to:
  • Fulfil the purposes outlined in this policy
  • Meet legal, accounting, or regulatory obligations
  • Once no longer required, your data is securely deleted or anonymised.

7. Your Data Protection Rights

  • Under UK GDPR, you have the right to:
  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to or restrict processing of your data
  • Request data portability
  • Withdraw consent at any time (where applicable)
  • To exercise your rights, please contact us using the details provided below.

8. Cookies

Our website may use cookies to enhance your browsing experience and analyse website traffic. You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website will signify your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us through our website or customer support channels.