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Terms & Conditions

Booking Terms & Conditions – Please read carefully!

Your contract is with the Times Travel LTD. Below are details of your obligations under these booking conditions please read carefully. When you make the booking as we accept it is as a legally binding contract.

1. Introduction

Welcome to Flight Orbit. By accessing or using this website (the "Site"), you agree to comply with and be bound by these Terms and Conditions. They apply to everyone who uses the Site. If you do not agree with any part of them, please do not use the Site.

2. Use of the Site

Eligibility. You must be at least 18 years old to make a booking or enquiry through the Site. By doing so, you confirm that you are of legal age to enter into a binding contract.

Accuracy of your information. You are responsible for making sure that the details you give us, including names as shown on passports, dates and contact details, are correct.

3. Enquiries, bookings and payments

Enquiries. Submitting an enquiry through the Site does not create a contract. A booking is only made once we have confirmed it to you in writing and any required payment has been received.

Availability. All holidays, flights and services are subject to availability and confirmation. We may decline or cancel a booking in exceptional circumstances, and will refund any money you have paid for it.

Payment. Payment terms, including any deposit and the date the balance is due, will be confirmed to you when you book. Our consultants will explain the accepted payment methods.

4. Prices and availability

Prices. Prices shown on the Site are "from" prices per person, based on the travel dates and airport shown, and can change with availability, flight costs and currency movements. The price we confirm when you book is the price you pay.

Live flight results. Where the Site displays live flight fares, a fare is only guaranteed once it has been confirmed and ticketed. Saved results are labelled as such and may be out of date.

Errors. We take care to keep information accurate, but errors and omissions can occur. If we discover an error in the price or details of a holiday you have enquired about, we will tell you before any booking is confirmed.

5. Cancellations and changes

The cancellation and amendment terms that apply depend on the holiday, airline and hotel concerned, and are confirmed to you at the time of booking. Please see our Booking Conditions for more detail.

6. Acceptable use

You agree not to use the Site for any unlawful purpose, or in a way that could damage, disable or impair it. Do not attempt to gain unauthorised access to the Site, its servers or any data held on it, and do not use automated tools to copy its content.

7. Intellectual property

All content on the Site, including text, images, logos and design, is owned by Flight Orbit or its licensors and is protected by copyright and other intellectual property laws. You may not copy or reuse any of it without our written permission.

8. Limitation of liability

The Site is provided on an "as is" and "as available" basis. We do not promise that it will be uninterrupted or error-free. To the fullest extent permitted by law, we are not liable for indirect or consequential loss arising from your use of the Site. Nothing in these terms limits or excludes liability that cannot lawfully be limited or excluded, including for death or personal injury caused by negligence, or for fraud.

9. Third-party links

The Site may link to other websites. We are not responsible for their content or their privacy practices.

10. Changes to these terms

We may update these Terms and Conditions from time to time. Changes are posted on this page, and by continuing to use the Site after they are posted you accept the updated terms.

11. Governing law

These Terms and Conditions are governed by the laws of England and Wales, and any dispute will be subject to the jurisdiction of the courts of England and Wales.

12. Financial Protection (ATOL):

“Your Financial Protection under ATOL number: 74904” 
When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.
“We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).”
“If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.”

13. Contact us

If you have any questions about these terms, email info@flightorbit.co.uk or call 020 3504 4516.

Good to know

Questions about Terms & Conditions

Cancellation terms depend on the booking and the applicable supplier conditions. Review your booking documentation and contact our team as soon as possible if you need to cancel.
Our privacy policy explains how personal information is collected, used, stored and shared in connection with enquiries and bookings. Please refer to the published policy for full details.
Protection depends on the services purchased and the arrangements under which they are sold. Review the relevant booking documentation and ask us to confirm the applicable protection before paying.